Words Matter Language shapes our behavior and each word we use is imbued with multitudes of potential meaning. The right words spoken in the right way can bring us love, money, and respect, while the wrong words-even the right words spoken in the wrong way-can lead a country to war. We must carefully
Setting SMART Goals There is an old adage that is 100% true, “The road to nowhere leads there every time!” It is a reality at work and in our personal lives. Every team, organization, and individual needs direction. We must have the focus to get anything accomplished consistently. This is best done by setting goals.
Doing My Best In a meeting for a position in the new nuclear navy Former President Jimmy Carter describes his interview with Hyman Rickover, The Father of the Nuclear Navy, who wanted to personally interview all prospective candidates. Carter was asked, “How did you stand in your class at the Naval Academy?” Pridefully he replied,
Becoming an Effective Communicator The more effective we become at communicating the more productive we will become at work and we will see an immediate impact at home! In fact, we would be amazed at the number of genuine friends we gain as well as the respect we receive. Becoming an effective communicator is hard work
Let’s face it most of us avoid conflict because we do not know how to resolve it in a healthy way. Here are some practical steps for a healthy outcome: Schedule a time and place. It is best done behind closed doors. Check your emotions at the door! Remember you may be surprised at
Keys to Effective CommunicationWe are in the people business! Like it or not this is a reality for each of us. We, therefore, must communicate effectively with those around us. Supervisors, team members, clients, and customers will all be impacted by our words. Effective communications is a learned skill and the truth