The more effective we become at communicating the more productive we will become at work and we will see an immediate impact at home! In fact, we would be amazed at the number of genuine friends we gain as well as the respect we receive. Becoming an effective communicator is hard work and takes time. As we conclude our focus on communication I want to share some realities I have learned:
Effective Communicators have developed this skill. While some of us are more naturally quiet, we all learn to become effective in this important area.
Effective Communicators have discovered the importance of active listening. Most of us are not good at listening but we can be. Years ago I heard the saying,”God gave us two ears one mouth! It is obvious that listening is more important to Him.”
Effective Communicators have learned the importance of observation. Remember that 93% of all communication involves body language and that 7% has to do with words. We must learn to listen with our ears and our eyes!
Effective Communicators do not always have to have the last word. Sometimes we do not even need to respond. We should always remember that sometimes less is better. Remember, The Lord’s Prayer has only 66 words and The Gettysburg Address has 272.
Effective Communicators do not always have to be right. I have learned that I gained more from people who disagreed with me than from people who agreed with everything I said.
Effective Communicators say what they mean and mean what they say. There really is no time for insincerity or dishonesty.
Effective Communicators know their audience. I do not communicate on the same level with someone I just met or have known a short time as I do with my 32 and 34-year-old adult children. Wisdom in our communications is crucial.
I am sure you could add more to this list but the important thing is starting. The reward is worth the risk! Let’s all become Effective Communicators at North American, at home and in all of our relationships.