Setting SMART Goals There is an old adage that is 100% true, “The road to nowhere leads there every time!” It is a reality at work and in our personal lives. Every team, organization, and individual needs direction. We must have the focus to get anything accomplished consistently. This is best done by setting goals.

George Rosa accepting a Konica Protech Service Award from Rick Taylor ( CEO of Konica Minolta) for service excellence at the Konica Dealer meeting this week. Less than 5 % of the Konica dealers in the US earn this distinct honor.  Congratulations North American Office Solutions Service Department!